Our 20 Step
Recruitment Process

Our recruitment process saves you 30+ hours
(and around $9000)

1

Skill Based Training

Candidates who’ve completed relevant training or hold certifications get a leg up. We verify their professional development efforts to ensure they’re knowledgeable and proactive about honing their craft.

2

Video Introduction

A short video introduction offers us insight into a candidate’s communication style, English fluency, and confidence. Seeing them “face-to-face” helps us understand how well they’ll connect with clients.

3

Portfolio/Work Samples

For specialized roles, we encourage applicants to showcase their work samples or portfolios. This tangible evidence of their expertise helps us gauge the candidate’s real-world impact.

4

Technical Qualification

We verify each candidate’s tech setup—device specifications, internet speed, and backup plans—because uninterrupted productivity starts with solid infrastructure.

5

Personality Evaluation

The DISC assessment reveals key personality traits, teamwork style, and how candidates respond to challenges. It’s all about ensuring a good cultural fit and strong, supportive relationships with clients.

6

English Proficiency

Clear, professional communication is crucial. Our English proficiency test ensures candidates can interact with clients effectively, whether through email, calls, or chat.

7

Typing Accuracy

Accuracy and efficiency go hand in hand. We measure typing speed and precision so you can trust your VA with data entry, transcription, and swift digital communication.

8

Compliance Documentation

We begin with a comprehensive online application, gathering essential personal details, character references, and compliance documents. This first step ensures every candidate meets our core integrity and accountability standards.

9

Compliance Validation

We double-check all application details, ensuring nothing’s missing. It’s about consistency, completeness, and confirming that every candidate follows through on requirements.

10

Assess Skills/Qualification

Before moving forward, we review work history, technical know-how, and professional achievements. This step helps us measure practical competencies against your specific needs.

11

Review Social Media Presence

We conduct a light scan of social media profiles to ensure candidates maintain a professional online presence. No red flags, no hateful or violent content—just responsible digital footprints.

12

Background Verification

We reach out to character references to learn more about trustworthiness, past performance, and how candidates handle pressure. It’s the personal stories that often reveal true work ethic.

13

Geographic Location

Even the most skilled VA won’t be effective if they’re plagued by constant power outages or connectivity issues. We confirm their location for reliable infrastructure, ensuring minimal downtime.

14

Role-Specific Scenarios

Candidates are presented with hypothetical challenges related to their prospective role. How they navigate these situations reveals problem-solving ability, resourcefulness, and industry know-how.

15

Critical Thinking/Problem Solving

We look for a proactive mindset. Candidates who can swiftly adapt and innovate—rather than freeze—are the ones who’ll keep your operations running smoothly.

16

Motivation & Fit

What drives them? Understanding their long-term goals, career ambitions, and personal values helps ensure they’ll stay engaged and committed to supporting you.

17

Key Competencies

We revisit core competencies essential for your role—be it admin support, marketing, customer service, or technical know-how—confirming that candidates truly excel in these areas.

18

Skill Proficiency

Whether it’s advanced Excel know-how, top-tier design chops, or a knack for social media engagement, we double-check that the candidate’s skill level meets our high standards.

19

Work Ethic & Attitude

We measure how candidates handle deadlines, feedback, and collaborative environments. We’re looking for team players who take pride in delivering high-quality work.

20

Availability & Commitment

Your VA should fit seamlessly into your schedule. We verify time zone alignment, consistent availability, and long-term commitment to your business needs.